The Marco Polo Club terms & conditions page is a valuable and important resource – especially for those who may not be fully versed in ways of the loyalty point. Summarised below are my top 6 terms that everyone should be aware of when holding status with Cathay Pacific or Cathay Dragon. The Club is open to individuals aged 12 or above. Call us United States 1 (833) 933-2244 Using a TTY/TDD device (for hearing impaired only): Dial 711 to be connected through the Relay Service Other countries / regions Select Countries / Regions FAQs Choose a topic below Flights Booking and manage Before you fly Check-in Baggage Flying with us Holidays Redeeming Travel Awards Shopping Should you need any urgent assistance, you may contact one of the service centres below: Marco Polo Club Service Centre. Hong Kong: +852 2747 5500 Worldwide Toll-free: +800 2747 5500 Other Toll-free Numbers. Asia Miles Service Centre. Hong Kong: +852 2747 3838 Other Toll-free Numbers. Global Contact Centres + 800 2747 3333 Thank you for your

by calling Marco Polo Club Service Centre. Contact our Marco Polo Club Service Centre to claim Lounge Pass for your Redemption Group member from 3 months to 90 minutes before the passenger’s flight departure. After the successful submission of your claim, Marco Polo Club Service Centre will confirm the lounge pass with you by phone or email.

You will be automatically become a Cathay Silver/ Gold/ Diamond member, equivalent to your existing tier in Marco Polo Club. There will be no change to your current travel benefits. We will give you the chance to earn more miles when shopping with Cathay, special rates on miles when dining, priority redemption to events, and more. What happens

Members may use Asia Miles to redeem Cathay Pacific lounge access even if they are not travelling on Cathay Pacific, Cathay Dragon or oneworld airlines. Children under 2 years of age will be admitted without redemption. Children 2 years of age and older will be charged at the adult rate and require a separate redemption.
To claim missing club points and/or Asia Miles, please complete the form in English and CAPITAL letters using black ink. Then, post the completed form (with the relevant documents as specified under corresponding partners below) to Marco Polo Club. For missing Asia Miles transferred from Finance & Insurance and Telecoms partners, please check
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